•Q: How long will CBI hold my packages before I am charged a holding fee?
A: Storage is FREE indefinitely for all customers (registered, non-registered, renters, & non-renters). CBI does not charge a holding fee for parcels received including oversized packages (excludes skids & anything larger). This means you can consolidate your online purchases & pick them up at your convenience at anytime, without being charged. Many of CBI’s Toronto customers find this simple pay-per-package with no holding fees of great value. Non-registered customers must notify CBI via e-mail (send e-mail to info@cbiusa.com using Contact Us page) for any packages held after 3 months.
A: Storage is FREE indefinitely for all customers (registered, non-registered, renters, & non-renters). CBI does not charge a holding fee for parcels received including oversized packages (excludes skids & anything larger). This means you can consolidate your online purchases & pick them up at your convenience at anytime, without being charged. Many of CBI’s Toronto customers find this simple pay-per-package with no holding fees of great value. Non-registered customers must notify CBI via e-mail (send e-mail to info@cbiusa.com using Contact Us page) for any packages held after 3 months.